You can earn points through various actions, such as signing up for an account, placing orders, and writing reviews. See our rewards program for more details.

You can redeem your points to receive discounts on your purchases. You can spend them on online orders starting at 100 points. Or order our Secret Box for 400 points.

You can also redeem your collected points when you visit our store, starting at 100 points.

If you make a return, the points you earned for the purchase will be deducted from your account.

You can view your points history on the 'Points History' page to track all points earned and redeemed.

You can invite your friends by sending them your personalized referral link. When they sign up and make a purchase, you'll both receive 10% off rewards.

If you delete your account, all points you have collected will be lost and cannot be recovered.

Your points are valid for one year after you collect them. However, vouchers you redeem with the points are only valid for 14 days after redemption. Make sure you redeem them within this period.

A Secret Box is a randomly selected product whose best-before date is approaching. We offer it for the low price of €3.50 or order it for 400 points.

However, the vouchers you redeem with the points are only valid for 14 days after redemption. Make sure you redeem them within this period.

Yes, you can redeem points at our Heidelberg branch using your email address or phone number once you have 100 points. Please ask our staff at the branch.

To collect birthday points, you must enter your date of birth at least 30 days before your birthday. Points will be automatically credited to your rewards account in the month of your birthday.